Meet The Team

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We have a team of expert staff to support the development and implementation of all our programmes. If you have a question about a specific topic, please don't hesitate to contact the relevant person below. We are here to help.

To reach somebody on our team, please contact us.

Executive Team

 
Andrew Hammond

Chief Executive

Andrew is an experienced Executive and Non Executive Director. Andrew spent his early career establishing an National Awareness Charity before heading to Royal Mail where he held numerous senior leadership positions from heading up advertising through to being responsible for the nations stamps at Managing Director of Stamps & Collectibles. Notable successes include spearheading the Gold Medal Stamps and Gold Postboxes at the 2012 London Olympics and putting the global phenomenon of Star Wars on our stamps. Andrew is also a Non Exec Director in the NHS where he is Audit Chair of NHS Corby CCG.

Andrew is currently Chief Executive of Instructus. He is ultimately responsible for Instructus, Instructus Skills, CQM Ltd and The Springboard Consultancy. Andrew has a passion for ensuring everyone has the opportunity to reach their potential. Having spent many years leading successful teams he joined Instructus to fulfil this ambition on a wider scale.

Away from work Andrew is married with two teenage girls, and is actively involved in local community organisations. He has a passion for food and wine and is often found trying to walk off any excess in the lakeland fells.

 

 
Damian Brown

Chief Operating Officer
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Damian has over 10 years’ experience in senior leadership roles in resourcing, contact centre management and organisational development. During his time at BT, he ran the company’s apprenticeship and traineeship programmes, allowing thousands of people to learn new skills and gain employment.

Damian is currently Chief Operating Officer for Instructus. His main responsibilities are developing the products and services that the company offers and ensuring the smooth running of the day to day operations, which includes the certification of over 75,000 apprenticeships a year.

As a former trustee of Instructus, he had always had a passion for giving people the opportunity to develop and is a firm believer that it’s never too late to learn new skills.

Away from work, Damian is married with three young children and also runs a successful community juniors Football Club, which has been running for over six years.

 

HR and Charitable Programmes Team

 
Emily Willis

HR and Charitable Programmes Manager
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Business Development

 
Johan Thomsen

Business Development Manager
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Johan is an experienced Business Development, Sales and Marketing professional. He began working on senior level projects in 1997, researching, writing the business plan and raising finances to start Defence Event Management Ltd – which was a specialist and respected military/government conferencing company. Selling DEM, Johan then travelled and put himself through a 2 year degree course, attaining a first class degree in Psychology. His next projects were working in Telecoms (2006-2011), specifically managing the entire business mix for Resource Utilities Ltd – with a main focus on promoting the UK’s first environmentally friendly telephone company ‘Green Mobile’. In his time at Resource, Johan was lead negotiator for Partnership Development, and won business from National Farmers Union, Christian Aid, Friends of the Earth, World Land Trust, EIA etc.

More recently, Johan has provided Marketing, Sales and Business Development management (and consulting) in the Fashion Industry, Media (Corporate Films) and Print Media. He has been working for Instructus Group since September 2016.

Johan specialises in Strategic Development, Crisis Management, Direct and Online Marketing, Sales systems, CRM etc for managing full spectrum of SME business development needs. He is currently developing new products and services to add to Instructus’ current range, and researching new Business Development ideas for 2017.

 
Tony Beecher

Standards and Portfolio Manager
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Operations Team

 
Sachin Pindoria

Operations Team Manager
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Sachin has been with the organisation for over 5 years. Starting off as a Data Integrity Officer he progressed onto being a processor for apprenticeship certification claims for England. He is now the Operations Team Manager, managing the Registration & Certification team. His main aims are to increase productivity, quality and overall customer service. Sachin also provides an additional role in assisting with the maintenance of IT infrastructure and websites.

Outside of work he enjoys keeping active and self-teaching web development skills.

 

 
Jane Pratt

Senior Administrator
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Ellie Patrick

Business Support Administrator
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Support processing of certification for England, Scotland & Wales.

 
Klaudia Kozak

Business Support Administrator
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Support processing of certification for England, Scotland & Wales.

 
Fiona Nichol

Business Support Administrator
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Support processing of certification for England, Scotland & Wales.

 

IT and Digital

 
Raffaele Corriero

Digital Specialist
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Raffaele has over 10 years’ experience in web development and digital marketing and is currently the digital specialist for Instructus. His main responsibilities are managing the websites, server, digital marketing operations, CRM and making sure that all the websites have an optimal presence online and on major search engines.

 
Joe Burden

Digital Marketing Executive
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Finance Team

 
Roxana Thomas

Finance Manager
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